This Privacy Policy describes how The GIDA portal collects, uses, and shares your personal information when you use our portal. To secure the trust and information of users, we provide complete details about our Privacy Policy. By accessing this portal, you agree to be bound by the terms and conditions of this Privacy Policy.

Collection of Your Information

  • We collect no personal information, like names or addresses, when you access our portal. If you choose to provide that information to us, it is only used to fulfill your request for information.
  • We do collect some technical information when you use our portal to make your experience seamless.
  • We automatically gather and store certain technical information. This information never identifies who you are.
  • When you use our portal, we collect and store your information, which is provided by you from time to time.
  • Once you give us your personal data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide data to the portal.

Use of Personal Information

Customer Support Providers: We share your information with customer support providers in order to provide you with customer support.

Service Providers: We share your information with service providers who help us operate and improve our portal services.

Protection of Information

We use a variety of security measures to protect your information from unauthorized access, use, or disclosure. We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. These measures include:

  • Encrypting your information when it is transmitted over the internet.
  • Storing your information on secure servers.
  • Restricting access to your information to authorized personnel.
  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
  • For site security purposes and to ensure that this service remains available to all users, the Government computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
  • Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Indian IT Act.

Data Retention

We retain your personal data in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law.

Your Choices

We take every reasonable step to ensure that your personal data that we process is accurate and, where necessary, kept up to date, and any of your personal data that we process is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You have the following choices with respect to your personal information:

You can access and update your personal information at any time by contacting us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. You are requested to visit our portal and its privacy policy section at regular intervals to keep yourself informed about the changes in the policy.

For Support

If you experience any technical difficulties while using this mobile application, you can email us at ceogida-up@up.gov.in or call us on our technical helpline number at (+91) 80042 93447, 95805 09234

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